SOS Group | Building and Maintenance Services
Water Mains

Trusted water mains contractor

SOS Group Services has built up a reputation for delivering professional water and drainage services.

Aerial Surveying and Mapping

Quality assured data capture with drones

SOS Group Services has over 10 years’ experience in Professional Aerial Surveying and Mapping.

Groundwork and Utility

Groundwork and Utility contractors

SOS Group Services is your first choice for the management and execution of groundwork and civil engineering projects.

Building and Maintenance

Building and maintenance contractors

Our skilled trades people are ready to respond, trained and equipped to make all manner of repairs in all types of properties on time, first time.

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SOS Group Services — a tradition of excellence

Trusted by councils, contractors & commercial clients since 1977

Established in 1977, SOS Group Services has built a reputation for reliability across the industrial, corporate, commercial, and domestic sectors. We are a planned and reactive maintenance company specialising in the repair, replacement, and maintenance of underground water mains and drainage.

Our aim is simple: a single point of contact that surpasses client expectations from first call to final sign-off — every time.

£10M InsuredCouncil ApprovedWaterSafe Registered24/7 Cover
Discover Our Story

24/7, 365-Day Emergency Response

Round-the-clock coverage with a 1–2 hour average response time. Whether it's a burst main at 2 am or a blocked drain during a Bank Holiday, our control room dispatches immediately.

Approved Contractor for Local Authorities

With over 50 years of operational history, SOS Group Services holds council framework agreements and local authority approvals across the UK — making procurement simple and compliant.

Outstanding Technical Quality

Our engineers are multi-discipline trained in CCTV surveying, high-pressure jetting, trenchless pipe repair, and water mains — resolving most issues on the first visit.

50+

Years of
experience

1200+

Active client
accounts

2500+

Projects complete
nationwide

Commercial water mains installation and drainage site
SOS engineer on-site during commercial utility works

50+

Years Experience

Local Authority

Approved Contractor

Commercial & Civil Works
Why Councils & Facilities Managers Choose SOS:
  • Local Authority & Council Approved Framework Contractor
  • Street Works (NRSWA) Certified Operatives & Supervisors
  • Comprehensive £10M Public Liability Insurance
  • 24/7, 365-Day Dedicated Commercial Emergency Response
  • Itemised Fixed-Price Quotations & Photographic Completion Reports

Engineered Utility & Drainage Infrastructure

Commercial Water Mains & Specialist Drainage Solutions

SOS Group Services delivers professional underground utility installations, trenchless pipe replacement, and high-pressure drainage clearance. We work directly with commercial enterprises, facilities managers, main contractors, and local authorities across the West Midlands and nationwide.

Trenchless Pipe Moling & Directional Drilling

Minimal surface disruption. We install, upgrade, and replace underground water mains, ducting, and conduits beneath roadways and car parks without destructive open-trench excavations.

High-Pressure Jetting & Diagnostic CCTV Surveys

Industrial-grade clearance powered by high-volume water jetting units and robotic CCTV camera surveys. Pinpoint structural pipe defects, root ingress, and blockages with full WRc-standard reporting.

Council & Commercial Framework Contracting

Fully certified Street Works (NRSWA) operatives with £10M public liability insurance and WaterSafe registration. Proven delivery across local authority frameworks, schools, and commercial portfolios.

Specialist Water & Trenchless Engineering

We Stay Current with the Latest Applications & Building Technologies

As a certified leader in trenchless technology and water utility engineering, SOS Group works directly with domestic clients, commercial developers, and local authorities nationwide. Operating specialist pneumatic moling, precision acoustic leak detection, and certified pipe replacement rigs, we deliver fast, compliant underground infrastructure with minimum disruption and maximum structural longevity.

Severn Trent Approved Contractor
WIAPS & WaterSafe Accredited
£10M Public Liability Insurance
50+ Years Specialist Excellence

SOS Water & Drainage Engineering

Certified Water and Drainage Solutions for Commercial & Domestic Sites

From sudden commercial main backups to complex underground asset investigations, SOS Group Services delivers rapid, certified drainage engineering across Birmingham, the West Midlands, and nationwide.

Equipped with mobile high-pressure water jetting rigs, precision diagnostic robotic crawlers, and operator-assisted plant hire, our multi-disciplined engineers resolve blockages, repair collapsed runs, and re-line subterranean pipes with utmost efficiency and minimal on-site disruption.

24/7 Emergency Dispatch
WRc Standard Reporting
Trenchless No-Dig Technology
£10M Public Liability Insurance
SOS Group Services fleet of emergency drainage and water utility vans
SOS Emergency Fleet

Liveried Specialist Response Vehicles

Rapid dispatch across the West Midlands & nationwide

Midlands Response Hub

1–2 Hour Priority Dispatch

24/7 Rapid Clearance

Emergency Drain Unblocking & Jetting

Fast response for domestic and commercial blockages. Utilizing up to 4,000 PSI high-pressure water jetting units to obliterate scale, grease, fatbergs, and tree root ingress with zero surface damage.

  • Blocked toilets, sinks, gullies & main sewers
  • Electro-mechanical rotary coring & root cutting
  • Planned preventative drainage maintenance (PPM)
Robotic Diagnostics

CCTV Camera Drainage Surveys

State-of-the-art push-rod and crawler CCTV inspection cameras provide real-time, high-definition internal footage of pipes from 50mm to 1000mm. Complete with certified WRc-standard diagnostic reports.

  • Pinpoint pipe collapses, fractures & root intrusion
  • Homebuyer & commercial pre-acquisition surveys
  • Full video footage & CAD drainage mapping
Trenchless No-Dig

Water Supply Pipe & Lead Renewal

Specialist replacement of obsolete lead, galvanized iron, and burst underground supply pipes. We employ pneumatic moling to pull new high-durability MDPE pipework beneath lawns and driveways without trenches.

  • Eliminate lead contamination & low water pressure
  • Minimal surface disturbance to driveways & gardens
  • WaterSafe certified installation & council compliance

Who we are

Our core values

Industry-Leading Standards Across Every Contract

£10MPublic liability cover

SOS Group Services operates to the highest professional standards across every project — from single-site domestic call-outs to multi-site local authority frameworks. Our engineers are fully trained, uniformed, and carry photo ID at all times, giving councils, housing associations, and commercial clients the confidence they need before we even turn a wrench.

We hold comprehensive public liability insurance of £10 million and comply with all relevant industry regulations, making us a trusted supplier on council procurement lists and approved contractor registers. Every job is documented, signed off, and fully reportable — meeting the audit requirements expected of public-sector supply chains.

Our professional approach means clients receive consistent service quality whether the call comes in at 9 am on a Monday or 3 am on a Bank Holiday. That reliability is why so many local authorities and facility management companies choose SOS Group Services as their preferred drainage and water mains contractor.

Our accreditations

Our Core Service Divisions

Specialist Civil, Drainage & Building Contracting

With over 50 years of certified experience, SOS Group delivers specialist engineering, civil groundworks, utilities, and property maintenance across the West Midlands and nationwide. Directly employed, accredited teams equipped for both 24/7 emergency response and major planned infrastructure.

Drainage Works
24/7 Specialist Clearance

Drainage Works

Specialist commercial and domestic drainage solutions. Rapid emergency jetting, unblocking, robotic CCTV surveys, and no-dig structural relining.

  • Emergency Jetting & Unblocking
  • CCTV Robotic Surveying
  • Trenchless Drain Relining
Aerial Drone Surveys
CAA Certified Aerial

Aerial Drone Surveys

Cutting-edge 4K aerial drone surveying for rapid, high-precision roof, structural, and land surveys with zero scaffolding or work-at-height risks.

  • Safe Scaffolding-Free Access
  • High-Definition 4K Diagnostics
  • Cadastral & Thermal Mapping
Regional & Nationwide Service Coverage

Drainage & Utility Service Areas Across the West Midlands & Beyond

Headquartered in Solihull with strategic mobile engineering units deployed across Birmingham, Worcestershire, Warwickshire, and Staffordshire, SOS Group Services delivers rapid, certified drainage and water mains engineering directly to homes, businesses, and local councils.

From emergency 24/7 high-pressure drain jetting to robotic CCTV surveys and trenchless water pipe moling, our engineers operate across 36+ major towns and cities with an average 1–2 hour priority response time.

36+

Midlands Hubs

1–2h

Priority Arrival

24/7

Emergency Desk

£10M

Insured Cover

SOS Group Services West Midlands regional coverage map showing Solihull HQ, Birmingham, Coventry, Wolverhampton and Worcester
Central Operations Desk
0121 706 5507

Why choose us

The trusted contractor for councils, facilities managers & commercial clients

SOS Group Services brings over 50 years of drainage and water mains expertise to every contract — from one-off emergency callouts to multi-site local authority frameworks. Our fully trained, uniformed engineers arrive equipped to resolve problems on the first visit, backed by a 24/7 control room and a 1–2 hour average response time.

24/7

Emergency cover

1–2h

Avg. response

50+

Years trading

£10M

Public liability

  • £10M public liability insurance
  • Average 1–2 hour response time
  • Quality, reliability & service guaranteed
  • Safety is our top priority on every job
  • Relationships built on trust & integrity
  • Communication at the heart of everything
  • Focused on delivering high-quality service
  • Insurance work undertaken
  • Free no-obligation quotes

Contact us

Send us a message

We typically respond within 2 hours during business hours. For emergencies, call us directly.

Verified Client Feedback & Testimonials

Trusted by Local Authorities, Commercial Portfolios & Homeowners

With over 50 years of continuous service across the UK, our reputation is built on rapid emergency attendance, transparent fixed pricing, and uncompromising technical standards. Explore genuine feedback from our commercial, public sector, and residential clients.

Commercial Logistics

First Class Experience From First Call To Completion

A very professional and friendly service from start to finish. Victoria was most helpful in attending to our initial logistics, and the attending engineering teams resolved our commercial drainage backup with minimal disruption. Cheerful, on time, and obviously highly skilled.
Rick J.

Rick J.

CEO / Managing Director

Midlands Logistics Park

Public Sector & Education

Guys Arrived In 90 Minutes And Completed In The Day

We called SOS Group when a primary drainage culvert failed near an active entrance. Their emergency team arrived within 90 minutes with full plant, completed the repair in the day, and cleaned up all the mess. Exemplary contractor compliance and reporting.
Jont P.

Jont P.

Estates & Facilities Manager

Local Authority Framework

Facilities Management

Trenchless Moling Saved Our Driveway and Budget

Needed a full lead supply pipe replacement for a large commercial estate. The SOS moling team pulled the new MDPE pipework beneath the paved surface without digging a single trench. Water pressure has tripled and the site was left pristine.
SM

Sarah M.

Operations Director

Apex Commercial Property Group

Property Development

Comprehensive WRc Report Delivered Within 24 Hours

Commissioned SOS for a pre-acquisition CCTV survey of an industrial park unit. The crawler cameras detected two fractured runs that other contractors missed. Their CAD drainage map and insurance-grade report saved us thousands during lease negotiations.
DC

David C.

Senior Building Surveyor

Chartered Surveyors Partnership

Industrial Utilities

Saved Our Production Facility From Critical Downtime

A 4-inch water main burst early on a Sunday morning threatening our warehouse floor. SOS emergency response was on-site with acoustic leak correlation equipment, located the exact rupture under concrete, and completed the certified repair within 4 hours.
MH

Marcus H.

Plant Operations Lead

Manufacturing & Distribution Centre

Housing Association

Dependable, Multi-Skilled Operatives Year After Year

SOS Group has handled our planned property maintenance and external groundwork for over 6 years. Their directly employed tradesmen are consistently courteous, safety conscious, and get the job done right first time.
ET

Emma T.

Housing Association Portfolio Lead

Midlands Community Housing

4.9/5

Average Client Rating

98%

Client Recommendation Rate

2,500+

Completed Projects

£10M

Public Liability Cover

News & Career

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